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Quick Answers
Frequently Asked
Questions
Can't find what you need? Send us a message above and we'll get back to you quickly.
How quickly will I see results?
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Most customers notice a visible difference within 7–10 days. Full results are typically achieved after 14 days of the recommended treatment plan.
Is it safe for sensitive teeth?
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Yes. Our PAP+ formula is specifically designed to be sensitivity-free and enamel-safe. Unlike peroxide-based products, DR.LUMIDENT whitens without causing tooth sensitivity or pain.
What is your return policy?
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We offer a 30-day money-back guarantee on all products. If you're not completely satisfied, contact our team and we'll arrange a full refund — no questions asked.
Can I use it with braces or veneers?
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We recommend consulting your dentist before using any whitening product with braces. Our products are generally safe for veneers, crowns, and caps, though they will only whiten natural tooth enamel.
How do I track my order?
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Once dispatched, you'll receive an email with your tracking number. If you haven't received it, get in touch and we'll resolve it straight away.
Is DR.LUMIDENT peroxide-free?
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Yes, completely. We use PAP — the most advanced peroxide-free whitening technology available. It's clinically proven, enamel-safe, and causes zero sensitivity.